Skinvs Service Privacy Policy

Date Last Modified: February 5, 2026

By using the Skinvs Services, you rely on us to handle your information. We understand the importance of this responsibility, which is why we are committed to protecting your information and giving you control. This Privacy Policy is intended to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

Huajia Technology Pte Ltd is a legal entity registered under the laws of the Republic of Singapore with registration number 202443409C, established on 22 October 2024 at 10 Anson Road, International Plaza, 079903, #28-18, Singapore, owns and operates this website. (hereinafter referred to as "us or skinvs services").

You, as a user, are a natural person who is at least 18 years of age and agrees to comply with this Privacy Policy, and we take the protection of the personal information and privacy of our users (hereinafter referred to as "you") very seriously. Through the "Skinvs Service Privacy Policy", we will further explain to you the "Principle of Informed Consent", "Principle of Legal Necessity", "Principle of Clear Purpose", "Principle of Personal Control", "Principle of Information Quality" and "Principle of Security Responsibility" to you in further detail about our collection, use, sharing, and protection of personal information in the process of using the product. Please note that according to the real-time revision of laws, regulations, and relevant policies, we may modify and update this policy from time to time, so the relevant measures will change accordingly. Please agree to visit this page regularly to ensure that you are always aware of the latest version of this policy.

We would like to remind you:

Before you use this website, please be sure to read this Privacy Policy carefully and fully understand the contents of each term, including but not limited to the provisions that exclude or limit our liability. You acknowledge and confirm that by checking "Agree" to this Privacy Policy and using this website, you agree to our processing of your personal information in accordance with this Privacy Policy. Please note that this Policy only applies to information collected by us to provide services to you through this website, and does not apply to information collected by third parties who access this website to provide you with products or services.

I. How we collect and use your personal information

1. How we collect your personal information

During your use of the Game, we will collect your personal information as follows:

1. Complete the registration

   When you register and authenticate your account on this website through your Steam account, we will obtain your Steam ID, Steam level, and other publicly available Steam profile data based on your authorization (the details are displayed on the login page of the third-party account).

   We collect and use this information to help you register for an account on this website, to identify you in our services, and to recover your account.

   If you do not provide this information, we will not be able to create an account for you and provide you with the Services normally.

2. Information Personal Authentication

   During the verification process, we collect your personal information to verify your identity to comply with regulatory requirements. During the process of verifying your personal information, we may require you to present a copy of your passport, ID card or driver's license, and a live selfie (a selfie taken in real time) to cross-verify your face with the photo on your ID card. Proof of address, i.e. a utility bill that was recently sent to your registered address and issued within the last three months – an electric bill, water bill, bank bill, or any government letter sent to you is acceptable. and any other documents that may be required.

   We collect this information from you to comply with our legal obligations, to verify your account, to prevent fraud and as an anti-money laundering measure, and to secure our systems and services. If you do not provide such information, you will not be able to access this website or be subject to restrictions on your use of this website.

3. Payment settlement

   In order to facilitate you to comprehensively judge your account and transaction risks, perform identity verification, detect and prevent security incidents when paying for related orders, we may collect data necessary to process your payment, information about your payment transaction information (and email used for payment), and information about your virtual property (transaction records only, virtual currency, virtual transactions, game exchange codes, etc.) during the transaction process. All payment data is stored by our payment processors, and if you have questions about payment data processing, you should review their privacy policies and contact the payment processor directly.

   If you refuse to provide such information, we may not be able to complete normal recharge, consumption and other operations for you.

4. Secure networks and services

   In order to ensure the security of the network and website services, when you visit the website, we will collect your device identifier (IMEI, IMSI, MAC address), application ID, IP address, access date and time, browser information. We collect this information from you to create a fair, healthy and safe environment, we use your IP to determine the list of payment methods and services in your region, and to conduct security checks on accounts when suspicious behavior is detected. We use device and browser fingerprinting data to detect and prevent fraud, including multi-account, bonus abuse, and other forms of abuse.

   When you use our services, we collect website usage data (such as most visited pages, number of sessions, general activity types) to optimize website functionality.

   We collect this information as necessary to provide our services and prevent fraud monitoring, and if you do not provide this information, you will not be able to use the website services.

5. To provide you with advertisements, information and product information that may be of interest to you

   When you subscribe to our marketing emails, we need to collect your email information to send you new product offers and marketing promotions via the email you provide; When you participate as a winning user, you need to provide the delivery address, basic personal information, contact information, payment order status information (personal sensitive information) in order to deliver goods or services to you, if you refuse to provide such information, we will not be able to complete the corresponding delivery service.

2. How we use your personal information

1. We will use the collected personal information in accordance with this policy and for the purpose of achieving our services.

2. Please note that all personal information you provide when using the services we provide will continue to be authorized to us during your use of our services unless you delete them or refuse our collection through system settings. When you cancel your account, we will stop using and delete your personal information.

3. We will compile statistics on the use of the services we provide and may share these statistics with the public or third parties for product development, service optimization, and security purposes. However, these statistics do not contain any of your identifying information.

4. When we want to use your personal information for other purposes not specified in this policy, or when the information collected for specific purposes is used for other purposes, we will ask for your consent in advance by voluntarily checking the box.

3. Other rules

In accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization and consent under the following circumstances:

• related to our performance of our obligations under laws and regulations.

• directly related to national security and national defense security.

• directly related to public safety, public health, and major public interests.

• directly related to criminal investigation, prosecution, examination and approval, and judgment enforcement.

• To protect the life, property, and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the authorization and consent of the individual.

• The personal information involved is disclosed to the public by the personal information subject or guardian on his own.

• Necessary for the conclusion and performance of a contract at the request of the personal information subject.

• Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.

• Necessary for the safe and stable operation of the products or services provided, such as discovering and disposing of faults in products or services.

II. How we store your personal information

1. We will retain your personal information for the minimum retention period required by the purposes specified in this policy and required by laws and regulations. After the expiration of the above period, we will delete or anonymize your personal information.

2. We store and process your personal data on AWS servers located in Frankfurt, Germany (Central EU Zone 1). By accepting this Privacy Policy, you consent to the conditions under which your personal data is collected, processed, transferred, and stored. When we process your personal data in accordance with the legal basis set out in this Privacy Policy, we will take all steps reasonably necessary to ensure that your personal data is processed securely and in accordance with this Policy. The Company protects your personal data in accordance with internationally recognized standards, employing physical, technical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, and alteration. The Company also authorizes access to personal data only to those employees or contractors who need it to perform their job or service duties. Company employees are trained in personal information management procedures, including restrictions on information leakage. Access to personal information is limited to employees and contractors who require such access in our jobs. The company conducts regular reviews to ensure that proper information management policies and procedures are understood and followed. All our physical, electronic, and procedural safeguards are designed to comply with applicable laws and regulations.

III. How we use cookies and similar technologies

1. Cookies

To ensure that the website works properly, we store small data files called cookies on your computer or mobile device. Cookies usually contain an identifier, the name of the site, and some numbers and characters. Cookies help us identify you as our registered user, or save your preferences or other information that help us identify you as our registered user, or save you to provide us with your preferences or other information about what activities you use the Services or which services or services are most popular; and to help us provide you with advertising that is relevant to you based on your information rather than general advertising. We do not use cookies for any purpose other than those described in this policy. You can set your preferences to manage or delete cookies through your browser or other means.

2. Do Not Track

Many web browsers have a Do Not Track feature that allows you to post Do Not Track requests to websites. Currently, major Internet standards organizations do not have a policy on how websites should respond to such requests. But if your browser has Do Not Track enabled, then all of our websites will respect your choice. However, please note that this may affect your experience of using the products and services provided by this website.

3. How we use similar technologies

In addition to cookies, we also use other similar technologies such as embedded scripts on our website. So that the platform can produce better content to serve customers. These elements are placed on multiple pages of the platform. When a visitor visits these pages, an anonymous notification about the visit will be generated and may be processed by us or our suppliers. This technology is used in conjunction with the cookies mentioned above. If you do not want to associate non-personally identifiable information with your visit to these pages, please set your browser to turn off cookies.

IV. How we share, transfer, and publicly disclose your personal information

1. Entrusted processing

We entrust third-party service providers to process the personal information we collect about you so that they can provide us with products or technical support such as infrastructure technology, data analysis, advertising and marketing decisions. The above-mentioned entrusted processing is subject to the purposes stated in this policy, and we will supervise the above-entrusted third-party service providers on a contractual basis.

2. Share

1. Obtain your prior explicit consent or authorization, or you request us to share your personal information;

2. Provide in accordance with applicable laws and regulations, or in accordance with the mandatory requirements of government authorities;

3. Sharing with our affiliates: We may share your personal information with our affiliates; However, we will only share personal information as necessary and subject to the purposes stated in this policy; Affiliates will also take the same security measures to ensure the security of your personal information in accordance with this policy.

4. Share with our business partners. We may share your personal information with promotion channels and payment channel providers under the premise of encrypting and anonymizing your information security by means of encryption. We share this information for the purpose of providing you with payment services, such as your nickname, recharge information, etc. with payment channel providers to provide you with payment services.

3. For assignment

We will not transfer your personal information to any company, organization or individual, but when it comes to mergers, acquisitions, asset transfers or bankruptcy liquidation, we will inform you of the relevant situation and require the new company or organization holding your personal information to continue to be bound by this policy, otherwise we will require the company or organization to re-obtain your authorization and consent.

4. Public disclosure

Unless otherwise stipulated in this contract or expressly provided by law, we will not publicly disclose your personal information.

5. Exceptions

In addition, according to relevant laws and national standards, we may share, transfer, and publicly disclose personal information without your prior authorization and consent under the following circumstances:

1. Related to our performance of our obligations under laws and regulations

2. Directly related to national security and national defense security

3. Directly related to public safety, public health, and major public interests

4. Directly related to criminal investigation, prosecution, trial, and judgment enforcement

5. To protect the life, property, and other major legitimate rights and interests of the personal Information subject or other individuals, but it is difficult to obtain the authorization and consent of the individual

6. Personal information disclosed to the public by the personal information subject or guardian

7. Collecting personal information from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels.

Information you voluntarily share or even publicly share when using our services may involve your personal information or even sensitive personal information of others or others. Please be cautious when sharing or disclosing information, and if the information involved contains the personal information of others, please obtain the consent of others before sharing or disclosing it.

Accordance with the law, if we take technical and other necessary measures to process personal information, so that the recipient cannot re-identify a specific individual and cannot be restored, the sharing, transfer, and public disclosure of the data after the above processing do not need to be notified to you separately and your consent is not required.

6. International Transfers of Personal Data

We operate globally and may transfer personal data across borders. EEA/UK to Singapore/Other Non-EEA Territories: When GDPR/UK GDPR applies and your personal data is transferred outside the EEA/UK, we implement appropriate safeguards such as EU Standard Contractual Clauses (SCCs) and/or UK International Data Transfer Agreements/Addendums and take supplementary measures where necessary. Singapore Transfer: When PDPA applies to overseas transfers in Singapore, we ensure that the recipient provides the same standard of protection as the PDPA, or other PDPA-compliant exceptions apply. Hosting: We currently host our production infrastructure on AliClound HK. When support, security, or operational needs require remote access from outside the hosted region, such access is subject to the above safeguards.

V. How third-party products or services obtain your personal information

You may find links to third-party websites on our website or find users' chat history on our website or mobile application. These websites should have their own privacy policies, which you should check. We do not assume any responsibility or liability for their policies as we have no control over them.

VI. How we protect your personal information

We take personal information security very seriously, and when you provide personal data through our website, KYC portal, and our app, it is transmitted securely over the internet with industry-standard encryption. Your personal data will be encrypted and stored on secure servers.

We store and process your personal data on AWS servers located in Frankfurt, Germany (Central EU Zone 1). And take all reasonable and feasible measures to protect your personal information:

1. We have adopted industry-common data protection technology and management measures, such as network isolation, data encryption, employee access control, etc., to prevent unauthorized access, disclosure, tampering, loss, or destruction.

2. Please note that although we will do our best to ensure or guarantee the security of any information you send to us, the Internet environment is not 100% secure and we will not be responsible for any risks or losses arising from or related therefrom.

3. In the unfortunate event of a personal information security incident, we will promptly inform you of the basic situation and possible impact of the security incident, the measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and remedial measures for you. We will promptly inform you of the incident by app push, email, text message, phone call, etc., and if it is difficult to inform the personal information subjects one by one, we will take reasonable and effective means to issue announcements. At the same time, we will also proactively report the handling of personal information security incidents in accordance with the requirements of regulatory authorities.

4. How to protect your personal data When creating an account, choose a strong password that is unique to that account. Do not share your password with others. Using the same password across different accounts increases the risk of accidental or unauthorized access to data. If you suspect someone else has obtained your password, be sure to change it immediately. Don't share devices with passwords and keys with friends, family, or even people you trust.

VII. How you manage your personal information

During your use of this website, you can contact us through the prompts on the corresponding page or as specified in this Privacy Policy to access, correct, delete your personal information, and exercise the right to change the scope of authorization and consent and cancel your account.

1. Access and Correction of Your Personal Information

If you wish to access or correct your personal information, you may contact us as set out in this Privacy Policy, and we will respond to your request in a timely manner.

2. Delete your personal information

You may request deletion of your personal information from us in the following circumstances:

1. We collect and use personal information in violation of laws, administrative regulations, or agreements with you

2. If we violate laws, administrative regulations or agree with you to share or transfer your personal information with a third party, we will immediately stop sharing or transferring your personal information and notify the third party to delete it in a timely manner

3. If we publicly disclose your personal information in violation of laws, administrative regulations or agreements with you, we will immediately stop the public disclosure and issue a notice requesting the relevant recipients to delete the corresponding information

4. You no longer use our products or services, or you cancel your account, or we terminate our services and operations.

3. Change the scope of your authorization and consent

You may change your consent or withdraw your authorization by contacting us through your device permission settings or as set forth in this Privacy Policy.

Please understand that this website may require some permissions to be enabled and necessary personal information may be collected to achieve this. When you withdraw your consent, we will not be able to continue to provide you with the services corresponding to the withdrawal of consent, but it will not affect the personal information processing services previously carried out based on your authorization.

4. Cancel your account

If you wish to cancel your account, you can only do so through the support chat within your website account, see the "Contact Us" section below. This program is designed to ensure an extra layer of security and verify your identity, given that this move is permanent and your data is irrevocably deleted.

Your cancellation of the above account is irreversible, and we will stop providing you with products or services, no longer collect your personal information, and delete or anonymize the personal information related to your account according to your request.

5. Respond to your above request

If you are unable to exercise your rights in the above ways, you can contact us using the contact information specified in this Privacy Policy. For security, you may be required to provide a written request or to prove your identity in other ways. We may ask you to verify your identity before processing your request.

In principle, we will not charge a fee for your reasonable request, but we will charge a certain cost fee for repeated requests that exceed reasonable limits. We may reject requests that are unwarranted and repetitive, require too many technical means, pose risks to the legitimate rights and interests of others, or are very impractical.

6. Exceptions to response situations

We will not be able to respond to your request if:

1. related to our performance of our obligations under laws and regulations

2. directly related to national security and national defense security

3. directly related to public safety, public health, and major public interests

4. directly related to criminal investigation, prosecution, trial, and enforcement of judgments

5. We have sufficient evidence that the personal information subject has subjective malice or abuse of rights

6. To protect the life, property, and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the individual

7. Responding to a request from a personal information subject will cause serious harm to the legitimate rights and interests of the personal information subject or other individuals or organizations

8. Involving trade secrets

VIII. How this Privacy Policy is updated

Our Privacy Policy may change from time to time. We will post any changes to this Privacy Policy on this page. We will also provide more prominent notice of material changes (we may indicate specific changes to the Privacy Policy by giving special notices on the browsing page, for example). We will not reduce your rights under this Privacy Policy without your explicit consent.

Material changes to this Privacy Policy include, but are not limited to: material changes in our service model; changes in the main objects of personal information sharing, transfer or public disclosure; Your rights to participate in the processing of personal information and the way you exercise it have changed materially; changes in our contact information and complaint channels; When the personal information security impact assessment report indicates that there is a high risk.

We also archive older versions of this Privacy Policy for your review.

IX. How to contact us

If you believe your rights have been violated, you can file a complaint with your local supervisory authority. In Singapore, you can contact the Personal Data Protection Commission (PDPC). We welcome any questions, comments, or requests you may have regarding this Privacy Policy. If you wish to make any GDPR subject requests or receive any other relevant information, please do not hesitate to contact us at help@SkinVS.com or privacy@SkinVS.com. You can also submit your inquiry through the support chat available on the website for your account.

Under the GDPR, we must respond to all requests for you to exercise your rights without unnecessary delay, which in practice means that we must respond within 1 month of receiving the subject's request. Usually topic requests are free. If we believe that the request is manifestly unfounded or excessive, we may extend the time to respond to the subject request by 2 (2) months and may charge a reasonable fee, but we must notify you of our intention to do so within one month of the subject access request.